Shipping
I'm a one man band and try to pack your orders once a week, either Fridays or Mondays.
Orders of T-shirts or other items marked as Print on Demand is handled by a third-part company. They provide tracking ID's that you will receive once the order is fulfilled.
Note that if you have a combined order of for example a t-shirt and a sticker, there will be two separate packages.
You will receive a confirmation mail once your order is shipped.
Unclaimed packages will have a fee of 349sek deducted on your refund to cover return shipping and administration.
Perhaps the most frequent question of them all.
If your order contains a print-on-demand product (clothes, snapbacks, beanies, mugs), it will be shipped from:
EU: Lithuania or Spain
US: Charlotte, North Carolina, and Los Angeles, California
Canada: Toronto
Once your order is fulfilled you will get a link to a tracking page.
IF the tracking gets stuck somewhere, please check your Tracking-ID to your country's local post system.
Swedish orders get handled by POSTNORD (majority of this problem is with Swedish orders)
Most orders ships with a tracking number and many shipping services don't send a letter or email about your package when they should. (see first question)
So attaching your phone number to the tracking is one more way for me to hopefully let you know when the package has arrived at a service point.
That is most likely because you ordered some kind of clothing, snapback, beanie or mug and those are made per order by a print-on-demand company.
This is so I don't have to keep stock on every clothing item and size.
This also means that sizes rarely run out.
The buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. Mangobeard Design Co does not collect this beforehand, and cannot give an estimate of the cost – charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is the buyer's full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Returns
Have an issue with your order? Use the contact form below and I will be happy to help!
Returns or apparel exchanges must be made within 30 days of shipment.
You will cover the shipment for the return.
If you want to return an item and get a refund you will not get refunded for shipping cost.
Unclaimed packages will have a fee of 349sek deducted on your refund to cover return shipping and administration.
Refunds
If you want to return an item and get a refund, refunds do not cover shipping cost.
Payment
Unless we meet in person at an event the answer will be no.
This shop is here for a reason. :)
Hey! I'm in the UK, why can't I order?
Right now, because of how the tax system in UK for a foreign small business works, it is simply too much of a hassle for me to setup to be honest, sorry. ¯\_(ツ)_/¯